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P&C Design and Change Management Specialist

International Rescue Committee

Published

18 Sept 2026

Countries: Colombia, Kenya, LebanonOrganization: International Rescue CommitteeClosing date: 30 Nov 2026Job Overview:The P&C Design and Change Management Specialist ensures that P&C transformation initiatives — Workday enhancements, process redesigns, and digital rollouts — are genuinely adopted across IRC's global workforce, not just technically delivered. This role owns the people-readiness side of transformation: understanding who's affected, how ready they are, what could go wrong, and how to address it before it does.Working closely with the Training & Learning Delivery Specialist, Business Analysts, and P&C Partners, this role designs the change management approach for every initiative and embeds it from day one — from stakeholder impact assessments through go-live readiness and post-launch adoption tracking. The findings from this role directly feed the training design work led by the Training & Learning Delivery Specialist, ensuring training is built on a real understanding of who needs what.Major Responsibilities:Change ManagementDesign and execute structured change management plans and approaches for assigned P&C transformation initiatives, applying recognized methodologies such as ADKAR or Prosci, using templates and planning tools needed to do this consistently across projectsDesign and conduct stakeholder impact assessments at the start of every initiative, using a repeatable approach that captures affected populations, scale of change, adoption risks, and readiness gapsDevelop stakeholder engagement plans for each initiative, determining the right messages, channels, and timing for each audienceBuild and execute communication plans for transformation initiatives, drafting audience-appropriate content in coordination with the Transformation & Digital Delivery Manager and relevant P&C teamsIdentify and proactively manage change resistance, developing approaches to address blockers and escalating significant risks with clear recommendationsEstablish change readiness checkpoints ahead of go-live, using tools and criteria to assess whether affected teams are prepared before launchDefine and track adoption readiness metrics, identifying where adoption is lagging and recommending targeted interventionsIdentify and document change risks as part of regular project governance, with clear recommendationsPartnership & Knowledge ManagementPartner closely with the Training & Learning Delivery Specialist to ensure stakeholder impact assessments and readiness findings directly inform training design and sequencingDocument change approaches, decisions, and lessons learned, contributing to the team's shared knowledge baseConduct post-implementation reviews on change effectiveness for every major initiativeStay current on change management best practices and organizational readiness approachesJob Requirements:Work Experience3–5 years of experience in change management or P&C/HR transformation rolesDemonstrated experience executing structured change management on P&C technology or business transformation projectsExperience using or adapting change management tools, templates, or frameworksSolid working knowledge of Workday from an end-user or project delivery perspective is a strong advantageChange management certification (Prosci, CCMP, or equivalent) is an advantageExperience in a complex, matrixed organization preferredDemonstrated Skills and CompetenciesSolid working knowledge of change management methodologies (ADKAR, Prosci, or equivalent), applied practicallyClear and adaptable communicator across audiences, from frontline users to senior stakeholdersData-aware: able to define readiness and adoption metrics, interpret findings, and recommend actionSkilled at identifying and addressing resistance and readiness gapsComfortable executing established methodology with precision and consistency, while identifying gaps or improvements to flag upwardWorking Environment:Standard office working environment with the ability to work remote 2-3 days per weekThis is a remote position open to internal candidates based in countries where IRC operates who have the right to work in their location. Successful candidates will be hired on a local employment contract and according to local salary scale.This role is open to candidates located and with the right to work in Kenya, Lebanon, and Columbia.Equal Opportunity Employer: IRC is an Equal Opportunity Employer. IRC considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status, disability or any other characteristic protected by applicable law.Professional Standards: All International Rescue Committee workers must adhere to the core values and principles outlined in IRC Way - Standards for Professional Conduct. Our Standards are Integrity, Service, Equality and Accountability. In accordance with these values, the IRC operates and enforces policies on Safeguarding, Conflicts of Interest, Fiscal Integrity, and Reporting Wrongdoing and Protection from Retaliation. IRC is committed to take all necessary preventive measures and create an environment where people feel safe, and to take all necessary actions and corrective measures when harm occurs. IRC builds teams of professionals who promote critical reflection, power sharing, debate, and objectivity to deliver the best possible services to our clients.How to applyVisit IRC Careers: https://theirc.wd1.myworkdayjobs.com/External_Careers/job/Nairobi-IHUB-Kenya/P-C-Design-and-Change-Management-Specialist_JR00005073