tender · indexed from Contracts Finder API
IT Service Management Platform (ITSM) Licences, Support and Maintenance
MCA - Maritime and Coastguard Agency
- Published
- 02 Oct 2026
- Deadline
- 16 Jul 2026
- Coverage
- GB
- Buyer
- MCA - Maritime and Coastguard Agency
- Notice type
- Contract
- Reference
- tender_533595/1616780
Awarded to XMA LIMITED — see their full award history.
Buyer: MCA - Maritime and Coastguard Agency — see their procurement performance.
Awarded contract | £111,400 - £0 | MCA - Maritime and Coastguard Agency | Software package and information systems
The MCA has a requirement for a modern, cloud-based ITSM platform to replace the legacy toolset, enabling improved service delivery, automation, analytics, and integration with MCA's digital ecosystem. The new solution will support ITIL-aligned processes, enhance user experience, and deliver measurable benefits including faster resolution times, improved CMDB accuracy, and better self-service.This solution was tendered as a Further Competition under Government Commercial Agency framework Technology Products & Associated Services 2, under Lot 3.
Software package and information systems
Contract start: 2026-09-10T00:00:00+01:00
Contract end: 2032-01-31T00:00:00Z
Suitable for SMEs
Suitable for VCSEs
Provenance
Contracts Finder API(official channel)Data quality: Source-backed
- Publisher
- Contracts Finder API· GB
- Source system
- Contracts Finder API — Official API or feed
- Verification
- Verified — the publisher's own channel
- Published
- — stated by the source
- Last seen at source
- Indexed by GLODA
- Last updated
- Record version
- 96f9187cbc25
- Licence
- Open Government Licence v3.0
How GLODA knows this — Source-backed · 10 fieldsData quality: Source-backed
| Field | How we know | State | Confidence |
|---|---|---|---|
| Publication date | Official API or feed | Data quality: Source-backed | 100 |
| Buyer | Official API or feed | Data quality: Source-backed | 100 |
| Reference number | Official API or feed | Data quality: Source-backed | 100 |
| Submission deadline | Official API or feed | Data quality: Source-backed | 100 |
| Contract value | Official API or feed | Data quality: Source-backed | 100 |
| Sectors | — | Data quality: Not available | — |
| Contacts | — | Data quality: Not available | — |
| Documents | — | Data quality: Not available | — |
| requirements | — no requirements extracted from this notice yet | Data quality: Not available | — |
| Lifecycle stage | Official API or feed derived from the notice type and status the source published | Data quality: Source-backed | 90 |
- Source
- Contracts Finder API · Official API or feed · official-docs
- Retrieval
- seen · indexed
- Record
- 96f9187cbc25 · source id 9ef65ed7-e5ae-45b2-839f-26d0832814dc
- Computed
- provenance-v1
States describe GLODA's confidence in its own fields, never a judgement on the notice or its parties. Methodology
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