TERMS OF REFERENCE (TOR)- SHORT TERM SERVICE CONTRACT DOCUMENTARY PRODUCTION ON CRMRS IN MASAKA, UGANDA

Country: Uganda Organization: Terre des hommes Closing date: 21 Aug 2026 1. About Terre des hommes Terre des hommes-Lausanne Foundation (Tdh)is the leading Swiss-based international non- governmental organization working, since its creation in 1960, on the promotion and realization of children’s and youth’s rights. With its headquarters in Lausanne, Tdh operates in 27 countries across five main geographical areas in the world: Europe, West Africa, North Africa, the Middle East, and Asia, while it supports programs in other countries through local partnerships. To make the difference we implement innovative programmes designed to have both short and long- term impacts focused on health, migration and access to justice combined with strong expertise in child protection (CP) and water, hygiene and sanitation (WASH). See our annual report : Terre des hommes' 2025 Annual Report | Terre des hommes. For more than 60 years, Tdh has been working in difficult situations, in countries at war, regions devastated by natural disasters, and places where poverty and malnutrition force millions of children and their families to migrate elsewhere. It provides direct and indirect support to millions of children, their families and communities in around thirty countries every year. In order to protect children and their future, Tdh is committed to fostering sustainable change to protect children’s rights and well-being. To make a difference, Tdh supports children in expressing their needs and interests and encourages them to participate actively in their communities to promote their empowerment, advocates for the rights of children worldwide and ensures their well-being and the effective implementation of their rights as defined in the UN Convention on the Rights of the Child and other human rights instruments, Tdh thereby focuses its efforts on protecting the lives of children in fragile contexts as well as in more stable environments. 2. Context Tdh and Child Rights and Business Tdh engages with the private sector to improve the lives of children, families, communities, and countries by working across the public and private sector divide to strengthen child protection and promote children’s rights in business operations and global supply chains. Tdh is committed to ensuring that companies not only avoid harming children in their supply chain but actively contribute to their rights and welfare. Tdh partners with businesses to align their operations with child rights principles. These partnerships aim to ensure that companies’ pursuit of business goals does not come at the expense of child welfare, but instead supports it through a holistic, multisectoral, innovative and sustainable approach which capitalizes and strengthens local child protection systems and is embedded in the communities where these businesses operate. Recognizing companies as essential ecosystem actors, we are committed to empowering businesses to be positive drivers for societal well-being in the countries and communities in which their supply chains start. Tdh thereby supports companies in developing child protection strategies, policies, tools, building staff capacity, designing and implementing human rights due diligence systems and community development interventions on the ground to enhance the protective environment for children and promote children's rights. Our goal is to promote and strengthen the implementation of UN Guiding Principles, but most particularly the Children’s Rights and Business Principles by all actors, including authorities, business actors (private companies and sports), CSO, and communities and children and young people themselves. Tdh collaborates with the private sector through various public and private partnerships. While Tdh’s CRB work is primarily focused on agricultural value chains, particularly in the coffee and cocoa sectors, its experience spans over a decade in the cotton, artisan gold mining, leather, and adult entertainment sectors. Tdh addresses the root causes and drivers of child labour and broader child rights violations by designing and implementing holistic and sustainable monitoring and remediation systems. These systems integrate whole-of-supply chain and area-based approaches through collaboration with the private sector, governments, civil society, communities, families, and children and young people. See our webpage: Child Rights and Business Child Rights Monitoring and Remediation System Tdh has supported the coffee sector in developing and implementing a community-based Child Rights Monitoring and Remediation System (CRMRS) to strengthen child protection at the sites where the companies source their coffee beans from. The CRMRS focuses on prevention, continuous monitoring for, identification, risk mitigation and remediation of child protection violations on the coffee farms and in the communities from where coffee is sourced. It ensures that children who are at risk of/or exposed to child labour, violence, neglect, abuse and harassment are identified and receive an effective, timely, multi-sectoral and child-friendly response from relevant organizations under the local child protection system in a coordinated and accountable manner. The CRMRS adopts a holistic, innovative and sustainable approach by capitalizing on, integrating with and strengthening local and national child protection systems. It does this by supporting and working closely with both the child protection authorities and community-based structures around the farms. A coalition of coffee companies (the Coalition) – made up of both coffee roasters/brands and coffee supplier – has engaged Tdh to provide advisory and technical support services in designing, setting-up, and technically supporting the implementation and monitoring of the CRMRS in their coffee supply chain in the Greater Masaka region, Uganda. Two key approaches will be mainstreamed throughout the project: • A community-based approach – instead of a ‘supply chain-based approach’, Tdh adopts a ‘community-based approach’. Leveraging on, engaging with existing community structures to identify and address child protection violations within their own community. • Strengthening the existing formal child protection system – Tdh ensures that supply chain efforts are linking up to, aligned with and strengthen the existing government child protection system. Tdh thereby invests in the overall system and the connection between supply chain and government efforts, preventing the risk of potentially building duplicate and inefficient systems that run-in silos. 3. Objective of the Assignment The overall objective of this assignment is to produce a high-quality, compelling documentary film that captures, documents, and communicates the design, implementation, results, and transformative impact of the Child Rights Monitoring and Remediation System (CRMRS) in Masaka and Rwenzori, Uganda. The documentary will serve as both a storytelling and strategic communication tool, showcasing how CRMRS contributes to strengthening child protection systems within coffee-growing communities and supply chains, while promoting children’s rights Specific objectives include: • Showcase the full CRMRS cycle in practice, illustrating how the system functions from prevention and monitoring to identification, verification, risk mitigation and remediation, including both the Child Case Management (CCM) and Farm Fair Treatment (FFT) processes, and capturing its functions on area-based prevention, supply chain-based prevention, individual remediation and area-based remediation. • Highlight the roles, collaboration, and interlinkages of key actors involved in CRMRS implementation, including: Community-Based Child Rights Committees (CBCRCs) Social workers and para-social workers Agronomists Local authorities and service providers Private sector companies Local civil society Terre des hommes (technical support role) Children, (farming) families, and wider community members • Document real-life stories and practical examples that demonstrate how CRMRS prevents, identifies and responds to child protection concerns and incidents, while ensuring ethical storytelling and safeguarding of all participants. • Demonstrate the impact of CRMRS on children’s lives and well-being, including: • Improved safety and protection outcomes • Increased access to services and support • Strengthened family and community awareness and practices • Reduction of risks related to child labour and other forms of harm • Illustrate how the system addresses key child protection issues within coffee-growing communities, including child labour, abuse, neglect, exploitation, violence, and harmful practices, while also promoting education and acceptable child work practices in line with national and international standards. • Capture behaviour and systems change at multiple levels, including household, farm, community, and supply chain levels, highlighting how CRMRS contributes to sustainable, community-driven child protection solutions. • Position CRMRS as a sustainable, scalable and replicable model, demonstrating its added value for private sector engagement, due diligence, and responsible sourcing within agricultural supply chains. • Provide a powerful advocacy, communication, and learning tool that can be used by: Development partners and donors Private sector actors and industry stakeholders Government counterparts and policymakers Civil society and implementing partners • Enhance visibility and awareness of Tdh’s Child Rights and Business approach, showcasing its contribution to strengthening local child protection systems and promoting responsible business practices. 4. Scope of work and Key Tasks The service provider will be responsible for the end-to-end production of a high-quality documentary on the Child Rights Monitoring and Remediation System (CRMRS) in Masaka and Rwenzori Uganda. This includes concept development, filming, editing, and delivery of the final products. The documentary should combine clear explanation of the CRMRS system with real-life stories that demonstrate its impact on children and communities. 4.1 Scope of Work The assignment will include: • Developing the documentary concept, storyline, and filming plan • Conducting field filming in selected communities in Masaka • Interviewing key stakeholders (both in Uganda, as well as at head office in Tdh and private sector partners) and beneficiaries • Capturing CRMRS processes in practice • Editing and producing final video outputs • Delivering all materials in high-quality formats 4.2 Key Tasks Task 1: Planning and Concept Development • Hold a kick-off meeting with Tdh • Review CRMRS materials – including through a dedicated session with Tdh on the CRMRS • Develop a concept note, storyline, and work plan • Identify key locations, stakeholders, and case stories Output: Inception report (concept, approach, timeline) Task 2: Pre-Production • Prepare: Storyboard and script outline Interview guides Filming schedule • Coordinate with Tdh on selected stories and locations • Ensure safeguarding and consent procedures are in place Output: Approved storyboard and filming plan Task 3: Field Production (Filming) Capture: • CRMRS processes, including: Prevention (both CBCRCs identifying and addressing the root causes to the main child protection issues in their community, as well agronomists supporting farms to mitigate risks at the farm) and community sensitization Identification and reporting of cases Verification, assessment, and action planning (for both farm and child cases) Implementation, follow-up and case closure Community-based remediation Area-based remediation through collective action • CRMRS tools used: Digital CRMRS case management tool (for individual remediation of farm and child cases) CRMRS dashboard (for analyzing trends and patterns in the data and using this to inform area-based remediation through collective action) Safeguarding futures predictive AI digital tool • Stakeholder interviews, including: CBCRCs Social workers and para-social workers Agronomists Local authorities and service providers Private sector companies Local civil society Terre des hommes (technical support role) Families, farmers, and community members Children (with safeguarding measures) • Impact stories showing change in children’s lives and community practices • Contextual footage (farms, community life, activities) Output: Raw footage and recorded interviews Task 4: Editing and Post-Production • Develop a clear and engaging documentary narrative • Edit video and audio (copyright free music) • Add: Subtitles Graphics or simple visuals explaining CRMRS Titles and branding (we shall provide the logos and the fonts) Output: Draft documentary Task 5: Review and Finalization • Share drafts with Tdh and incorporate 3 rounds of feedback • Produce final versions: Full documentary (10–12 minutes) Short version (3–5 minutes) Captivating trailer/teaser (1-2 minutes)( vertical format) Output: Final approved videos Task 6: Final Delivery Provide: • Final high-resolution videos (HD/4K) • Subtitled versions (if required) • All raw footage and editable files 4.3 Safeguarding and Ethics (Cross-cutting) The service provider must: • Agree and sign Tdh’s visitors guide • Agree and sign Tdh’s child safeguarding policy and ethics • Always follow child safeguarding standards • Ensure confidentiality and dignity of participants • Avoid harmful or misleading representation 5. Suggested Methodology The service provider will adopt a structured, participatory, ethical, and story-driven documentary production approach that ensures accuracy of content, high production quality, and strong alignment with child safeguarding principles. The methodology should combine technical documentation of the CRMRS model with human-centered storytelling, ensuring both systems-level understanding and emotional engagement. 1. Inception and Familiarization Phase The service provider will: • Conduct a kick-off meeting with Tdh to clarify expectations, deliverables, timelines, and communication channels. • Review all relevant documentation, including: CRMRS framework, tools, and processes Child protection and child rights policies Previous reports, case studies, and communication materials • Develop a clear understanding of the CRMRS cycle, including prevention, identification and reporting, verification, assessment, risk mitigation, remediation, and closure stages. • Map key stakeholders and filming opportunities across the CRMRS system. • Develop a concept note, storyline, and work plan Outputs: • Inception report including: Detailed methodology Work plan and timeline Initial documentary concept and narrative direction 2. Research, Story Development, and Pre-Production This phase will ensure that the documentary has a strong narrative backbone and clear storytelling structure. The service provider will: • Conduct preliminary field scoping (virtual or physical) to identify: Suitable communities and farms Key informants and participants Potential case stories and impact examples • Develop a storytelling framework, including: Key themes (e.g., protection, change, resilience, systems strengthening) Narrative arc (problem → intervention → transformation → impact) • Together with Tdh repare: Detailed storyboard and script outline Interview guides tailored to each stakeholder group Shot lists and visual approach • Develop a risk and safeguarding plan, including: Informed consent procedures Child participation protocols Identity protection where required Outputs: • Approved storyboard and script outline • Filming plan • Safeguarding and consent protocol 3. Field Production (Filming Phase) The service provider will conduct on-site filming in Masaka, ensuring minimal disruption to communities and full ethical compliance. A. Filming CRMRS Processes Capture real or staged (where appropriate and ethical) processes including: • Community prevention, sensitization, monitoring and remediation activities • Identification and reporting of child protection concerns and incidents • Case handling by social workers (where appropriate) and agronomists • Area-based remediation through collective action B. Filming CRMRS tools Capture real or staged (where appropriate and ethical) digital tools used, including: • Digital CRMRS case management tool (for individual remediation of farm and child cases) • CRMRS dashboard (for analyzing trends and patterns in the data and using this to inform area-based remediation through collective action) • Safeguarding futures predictive AI digital tool C. Stakeholder Interviews Conduct high-quality filmed interviews with: • CBCRC members • Social workers and para-social workers • Agronomists • Community leaders and service providers • Local authorities • Private sector companies • Local civil society • Terre des hommes (technical support role) • Children (only with full consent and safeguards), (farming) families and community members. D. Human-Centered Storytelling • Capture case-based narratives that reflect real change and impact • Showcase before-and-after situations where possible • Highlight voices of children and caregivers E. Contextual and B-Roll Footage • Coffee farms and agricultural activities • Daily life in the community • Environmental and cultural context • Interaction between actors within CRMRS Production Standards • Use professional equipment for high-quality audio and video • Ensure proper lighting, sound recording, and framing • Apply culturally sensitive filming techniques Outputs: • Raw footage and recorded interviews 4. Post-Production and Editing This phase will translate raw footage into a coherent, compelling, and audience-appropriate documentary. The service provider will: • Review and organize all footage • Develop a structured narrative aligned with CRMRS stages • Edit the documentary, including: Sequencing and storytelling Audio mixing and sound design Color grading • Integrate additional elements such as: Voice-over narration Subtitles (English and local language where needed) Graphics and animations to explain CRMRS processes Titles, captions, and logos in line with branding guidelines The storytelling should balance: • Technical clarity (explaining the system) • Emotional resonance (human stories and impact) 5. Validation and Review The service provider will ensure continuous quality assurance through: • Submission of a first draft documentary to Tdh • Incorporation of structured feedback from: Tdh technical teams Field partners (where relevant) • Verification of: Accuracy of CRMRS representation Ethical compliance and safeguarding adherence Clarity and effectiveness of messaging Multiple revision rounds may be required to achieve final approval. 6. Finalization and Delivery Upon approval, the service provider will: • Produce final versions of the documentary in required formats: Full documentary (10–20 minutes) Short version (3–5 minutes for advocacy/social media) Captivating trailer/teaser (1-2 minutes) • Deliver: High-resolution video files (HD/4K) Subtitled versions Clean and captioned versions (if required) • Submit: All raw footage Project files and editable materials • Ensure outputs are suitable for: Online platforms Presentations and events Donor and partner engagement 7. Coordination and Communication • Maintain regular communication with Tdh focal point throughout the assignment • Provide periodic progress updates • Flag risks, delays, or ethical concerns proactively • Coordinate logistics and scheduling with Tdh and local partners 6. Expected Deliverables and Timelines The service provider will deliver the following outputs throughout the assignment: A. Inception Deliverable • Inception report including: Detailed understanding of the assignment Proposed methodology and approach Documentary concept and storyline Work plan and timeline B. Pre-Production Deliverables • Storyboard and script outline • Interview guides for key stakeholders • Filming plan (including locations, schedule, and participants) • Safeguarding and consent protocol C. Production Deliverables • High-quality raw footage, including: Interviews with stakeholders Footage of CRMRS processes and activities Footage of CRMRS digital tools Human-Centered Storytelling Contextual and B-roll footage • Properly organized and labeled video and audio files D. Draft Deliverables • First draft of the full documentary film • Initial cut of the short advocacy version • Subtitles (if applicable, draft versions) E. Final Deliverables • Final full documentary film (approximately 10–20 minutes) • Final short version (3–5 minutes for advocacy and social media use) • Captivating trailer/teaser (1-2 minutes) F. Supporting Materials • All raw footage and audio files • Editable project files (e.g., Premiere Pro, Final Cut, or equivalent) • Separate audio files (e.g., voice-over tracks, if applicable) • Still images (if captured and relevant) G. Quality and Format Requirements All deliverables must: • Meet professional audio and video production standards • Be clear, accurate, and aligned with CRMRS messaging • Follow Tdh branding and communication guidelines • Be suitable for: Presentations and events Digital platforms and social media Donor and partner engagement H. Timeline To be suggested by the service provider in their methodology. 7. Roles and responsibilities The Child Rights and Business Global Advisor will serve as the focal point for the service provider(s), providing overall direction, leadership, and oversight throughout the assignment. Tdh's rolewill be as follows: • Provide overall direction and leadership during this assignment ensuring alignment with global child rights and business standards. • Tdh will brief the Service provider on CRMRS and how it operates and facilitates access to relevant documentation including coordination with the local implementing partners. • Review and validation of all the deliverables required in this TOR. • Tdh will provide representation materials and guidelines e.g. logos and fonts. The role and responsibilities of the service provider(s) The service provider(s) must sign the Terre des hommes Safeguarding Policy, Code of Conduct (and other relevant policies that will be presented at the contract signature state) and be willing to adhere to its principles and expected practices. If a breach of the policy or code of conduct takes place, the service will be terminated immediately without any financial burden on Tdh. • To deliver the assignment as per the signed contract, Terms of Reference, and the Technical and Financial Offer and relevant annexes, including Tdh policies where applicable (e.g. those related to Data Protection and Safeguarding). • To submit all required deliverables as per the agreed timelines. • To ensure that the identified Tdh Focal Point is informed in case of any questions and issues (particularly, delays and blockages) that may emerge during the assignment and may require mutual discussion/planning. • To generally ensure the confidentiality of the process as well as the information and documents received from Tdh. • The service provider must: • Be registered as a legal entity or as an independent worker in his/her country of residence. • Provide proof of VAT registration status (unless not required according to the value of the annual turnover). • Submit invoices based on the deliverables set forth in the service contract, such as tools or reports. Confidentiality and Data protection All materials, data, and information shared during the service contract shall remain the property of Tdh. The consultant shall maintain strict confidentiality and shall not use any information obtained during or after the assignment for commercial or personal purposes. 8. Service provider Profile Tdh seeks a qualified and experienced service provider (firm, organization, or individual consultant) with strong expertise and experience in documentary production and visual storytelling, particularly within development or social impact contexts. The service provider should meet the following criteria: Required Qualifications and Experience • Proven experience in documentary filmmaking, video production, or visual storytelling, with a strong portfolio of similar work • Demonstrated experience working with NGOs, international organizations, or development programmes • Experience capturing human-centered stories, particularly involving vulnerable communities Technical Competencies • Strong skills in: Filming (camera work, lighting, sound recording) Video editing and post-production Scriptwriting and storytelling • Ability to produce high-quality professional video outputs (HD/4K) • Proficiency in relevant software (e.g., Adobe Premiere Pro, Final Cut Pro, DaVinci Resolve, or equivalent) Thematic Understanding (Preferred) • Knowledge or experience in: Child protection and child rights Child labour and community development Agricultural or rural development programmes • Ability to translate technical concepts into simple, engaging visual content Contextual and Operational Experience • Experience working in Uganda or similar contexts (strong advantage) • Ability to work effectively in rural and community settings • Strong interpersonal skills for engaging diverse stakeholders respectfully Ethical and Safeguarding Capacity • Understanding of and commitment to child safeguarding and ethical storytelling practices • Ability to handle sensitive topics with care, confidentiality, and respect • Willingness to comply with Tdh’s safeguarding, data protection, and code of conduct policies Organizational and Communication Skills • Ability to manage timelines and deliver high-quality outputs within deadlines • Strong communication and coordination skills, including responsiveness to feedback • Capacity to work collaboratively with Tdh and local partners How to apply Recruitment procedure Interested applicants shall submit their application via email to: ken.tenders@tdh.org . The e-mail should have the subject-line: Child Rights and Business – Documentary Production on CRMRS – Applicant’s name. The deadline for submission is 21 August 2026. The application package shall include: • Technical Offer – should contain understanding of the ToR, methodology, consideration and timeline. • Financial Offer – indicating daily fees in USD. The indicated prices should be net amounts. Please note that apart from air travel into/out of Uganda – in-country field travel does not need to be budgeted for and will be accommodated by our implementing partners. • Portfolio – links to a portfolio of similar work produced to which the applicant was the sole developer. • Up-to-date CV of the expert(s) and professional profile/portfolio in case of an organization – max. 3 pages/CV or company profile. Applications – incl. all annexes – must be in English. Other languages will not be accepted. Applications must be submitted as a single application package. Documents sent separately will not be accepted. The Technical and Financial Offer must be signed on the first and last page and stamped (if an official stamp is available). Both offers shall contain the name and contacts of the lead expert (or the representative if it is a team, company or similar)