Country Security Manager

Country: Syrian Arab Republic Organization: Agency for Technical Cooperation and Development Closing date: 5 Sep 2026 About ACTED: Acted is committed to immediate humanitarian relief to support those in urgent need and protect people’s dignity, while co-creating longer term opportunities for sustainable growth and fulfilling people’s potential. Acted endeavours to respond to humanitarian crises and build resilience promote inclusive and sustainable growth; co-construct effective governance and support the building of civil society worldwide by investing in people and their potential. The commitment of ACTED and that if our teams is guided by 4 core values: (1) Responsibility: we ensure the efficient and responsible delivery of humanitarian aid with the means and the resources that have been entrusted to us. (2) Impact: we are committed to having the most sustainable impact for the communities and the people with whom we engage. (3) Enterprising spirit: we are enterprising and engage in our work with a spirit that creates value and overcomes challenges. (4) Inspiration: we strive to inspire all those around us through our vision, values, approaches, choices, practice, actions, and advocacy. Greening strategy: Acted’s greening strategy aims to tackle environmental degradation and climate change while meeting the needs of the most vulnerable who are often those most affected by the deepening environmental crisis. Each Acted employee will adhere to these principles through key green programming responsibilities: Contribute towards the adherence and development of the greening strategy plan. Explore innovative green programming opportunities and/or solutions within your realm of responsibilities and roles. Encouraging and promoting environmental safeguarding processes and environmental programming standards in accordance with SOPs and technical guideline notes Acted PSEAH Policy: The Country Security Manager has the responsibility to adhere to the PSEAH Policy (Protection against Sexual Exploitation, Abuse and Harassment). And has the obligation to complete all mandatory trainings related to the Code of Conduct and the PSEA policy and report any safeguarding concern such as breaches of organisational policies or codes of conduct according to Acted’s procedures. The Country Security Manager carries out work duties in a way that does not harm children, vulnerable adults or other staff or volunteers. Location: Damascus – Syria Start Date: ASAP Duration Of the Contract: 1 Year. JOB PURPOSE: The Country Security Manager is responsible for overseeing daily security management of all Acted premises and project sites, ensuring a permanent monitoring and assessment of the security situation in country, as well as reviewing and implementing Acted security management guidelines and protocols. OBJECTIVES: Ensure the safety, security and integrity of ACTED staff, assets, premises and programs in country in particular by constantly monitoring and anticipating security risk, by designing and enforcing context specific risk mitigation rules and procedures, by ensuring MOSS compliance in all ACTED premises, by preparing and updating contingency and evacuation plans and by providing all ACTED staff with appropriate security training. DUTIES AND RESPONSIBILITIES: 1- Department management: .1.1. Oversee the recruitment and selection of qualified national security field staff, recommend promotions, disciplinary action and termination of staff in consultation with the Country Director. 1.2. Supervise and mentor national security officers, focal points, guards and drivers. 1.3. Make frequent site visits to ACTED premises to carry out performance assessments and provide constant support to the security team 1.4. Maintain open lines of communications with all field staff 2- Context & Risk analysis: 2.1. Develop and regularly update the country security profile (with regards to the socio-economic, political and/or military situation in country, the country criminality profile, the nature of ongoing conflicts or crises climatic & seismic hazards and health risks, ). 2.2. Follow-up on major country events and developments 2.3. Analyse and locate key local stakeholders 2.4. Develop security trend analysis 2.5. Ensure internal incident tracking system is utilized properly: create an security incident database and perform incident mapping and analysis 2.6. Fill in and regularly update the Risk Analysis Matrix (threat, likelihood, impact, level of vulnerability, level of risk). 2.7. Carry out security assessments of new ACTED areas of intervention or areas under Phase C. 3- Develop and update Country Security Plans, SOPs and Contingency Plans: 3.1. Draft and regularly update the Country Security Plan (CSP) for validation by the Country Director and endorsement by HQ 3.2. Recommend changes in the Country Security Plan to Country Director and HQ Security department. 3.3. Draft Standard Operating Procedures (SOPs) adapted to the local context. 3.4. Draft and regularly update evacuation and contingency plans in capital and support Area Coordinators in developing Area evacuation and contingency plans. 3.5. Ensure preparedness to evacuation and contingencies (check contingency kits, first aid kits etc.). 3.6. Design and drill a security communication tree (warden system), emergency radio network, and provisioning of emergency supplies for field personnel. 4- Daily Security Management: 4.1. Coordinate and monitor security activities to ensure that safety and security policies and procedures are implemented 4.2. Ensure that all field staff are fully cognizant of prevailing security threats and fully advised on means to reduce their vulnerability to those threats 4.3. Monitor the security preparedness of country staff and enforce staff compliance with internal security rules and SOPs, ensuring they are communicated to all staff and understood 4.4. Set up and control the implementation of mitigation measures and security rules according to the local context 4.5. Ensure compliance with Minimum Operating Security Standards (MOSS) and develop action plans for security upgrade 4.6. Carry out security assessments of new ACTED facilities, ensure a standard level of facilities protection, and supervise guards. 4.7. Ensure missions have adapted communication means, and ensure maintenance to support the Logistic team in Country. Ensure constant update of the emergency contact list and timely issuance of ID cards. 4.8. Ensure a proper level of preparation before movement on the field, ensure transportation means are adapted, ensure a good fleet maintenance, and set movement rules which are adapted to the local context to support the Logistic team in Country. Ensure operational follow-up of movements. 4.9. Ensure logistics follow a servicing and maintenance schedule for vehicles 4.10. Spearhead security assessment missions prior to ACTED staff deployment to a new area and ensure minimum security standards are in place before their installation. 4.11. Support and participate to assessment mission in phase C or D area 5- Crisis management 5.1. Adapt crisis management protocols to the local situation. 5.2. Act as a key member of the Crisis Management Team so that safety policies and procedures are implemented. 6- Reporting 6.1. Ensure weekly/monthly security reports are completed and sent to HQ, providing timely updates of all situational and security developments including investigation of security incidents. 6.2. Produce real-time incidents report (using Form SEC-03) 6.3. Send updated TITANIC on a monthly basis to the Country Director and HQ Security Department 7- Training and briefing 7.1. Conduct security briefing for each new international staff arriving in country. 7.2. Design Security training modules for country Director’s approval and HQ endorsement. 7.3. Determine training needs for the security staff 7.4. Train national staff to increase their awareness and sense of responsibilities 7.5. Conduct any staff security training that is warranted (HEAT, training to drivers and guards, evacuation drills, fire safety etc.). 7.6. Carry out investigations and capture lessons learned to be incorporated into future staff Trainings. 8- Develop and maintain a security network 8.1. Actively participate in Weekly and Monthly Coordination Meetings 8.2. Create an information network in the country, identifying key informants 8.3. Build strong professional relationships with UN egencies, local authorities, other NGOs (local and and international), and all relevant stakeholders. 9- Ensure external representation 9.1. Attend security coordination meetings and update Country Director and HQ on current security issues. 9.2. Contribute to the creation of a positive image and overall credibility of the organization, notably through the application of the ACTED Code of Conduct, values and policies with regard to internal and external stakeholders. KEY PERFORMANCE INDICATORS Example, the key performance indicator (KPI) is a measurable value that demonstrates how effectively a company is achieving key business objectives. Organizations use KPIs to evaluate their success at reaching targets •% Compliance with Minimum Operating Security Standards (MOSS) • Up-to-date Country Security Plans, SOPs, Evacuation Plans and Contingency Plans • Regular sending of security incident reports when an incident directly affecting ACTED occurs • Regular and timely submission of weekly/monthly security reports • Number of training and drills conducted. QUALIFICATIONS AND REQUIREMENTS: Essential : • Bachelor’s degree in one of the following: Risk Management International Relations / Political Science or a related field. • Fluent English and Arabic (written and spoken). • Excellent writing and communication skills (Reporting); Strong interpersonal skills and analytical skills. • At least 5+ years’ work experience with Security Management and preferred an experience in an emergency and/or development setting. • Managing teams (local and/or international staff). • Strong leadership and decision-making • Ability to work under pressure in a high-pace environment; • Good organisational and prioritisation skills; • Proficiency in Microsoft Office, Microsoft Excel and Publisher; • Security management (corporate or field) • Risk assessment and mitigation. • Crisis and emergency response. • Incident management and investigations. • Ability to travel frequently covering WoS team from time to time, and as per the direct supervisor request. Desirable: • Master’s degree in related Field. • Trainings in Security. • NGO/INGO Experience. How to apply Interested and qualified applicants should apply by filling out the application form through this link: Country Security Manager-20-08 – Fill in form Only the shortlisted candidates will be contacted. By applying for this position, you certify that all the details of your current application, are true to the best of your background and knowledge. You accept the legal mentions of www.acted.org and authorize the automated processing of your personal data by ACTED for recruitment, HR management and administrative compliance control purposes, in accordance with European regulations for the protection of personal data. (http://www.acted.org/ ) ACTED is committed to the prevention of sexual exploitation and abuse in the framework of its programs in Syria. The successful candidate will be required to adhere to ACTED Code of conduct and ACTED Global Policies, especially regarding the protection of children and the protection against sexual exploitation and abuse. A rigorous reference and background checks will be undertaken, and information will be requested from previous employers about any disciplinary action of sexual exploitation, sexual abuse, and/or sexual harassment during employment. By submitting an application, the job applicant confirms his/her understanding of these recruitment procedures. ACTED is committed to gender equity and to have a balanced and diverse workforce. ACTED strongly encourages qualified women, persons with disabilities, and persons from under-represented groups to apply for the position. ACTED offers a variety of arrangements that enable women to excel in their careers, including flexible working hours for work-life balance, maternity leave, and career coaching. ACTED never uses external recruitment agencies and recruitment is always free of charge. The necessity of ensuring the highest standards of efficiency, competence, and integrity, with proper attention to promoting diversity, is the most important concern in the recruitment and employment of staff at ACTED. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications to be considered for the current job opening. No amendment, addition, deletion, revision, or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided. ACTED reserves the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.