Community Based Protection (CBP) Assistant- Female Only-Raqqa

Country: Syrian Arab Republic Organization: Agency for Technical Cooperation and Development Closing date: 31 Aug 2026 About Acted “We go the last mile. Founded in Afghanistan, against the backdrop of a forgotten crisis, Acted’s mission is to save lives and support people in meeting their needs in hard-to-reach areas. Millions of vulnerable people around the world need humanitarian assistance today, and hundreds of millions will need it tomorrow, in the face of the growing threat of climate change. We believe that our assistance must be conceptualised and delivered within the framework of people’s natural environments, and the territories on which they depend. Therefore, Acted pursues a triple mandate as a humanitarian, environmental and development aid actor, contributing to the relief, stabilisation, and recovery of crisis-affected people in fragile areas. This vision is guided by the motto “Think Local – Act Global” - reflecting the need to rely on a deep understanding of local territories and contexts to develop and implement actions based on local knowledge, structures and capacities. This local thinking contributes to a global response - running through all Acted programming and operations - as we work together towards the building of a 3ZERO world: a world with Zero Exclusion, Zero Carbon, and Zero Poverty”. Greening strategy: Acted’s greening strategy aims to tackle environmental degradation and climate change while meeting the needs of the most vulnerable who are often those most affected by the deepening environmental crisis. Each Acted employee will adhere to these principles through key green programming responsibilities: • Contribute towards the adherence and development of the greening strategy plan. • Explore innovative green programming opportunities and/or solutions within your realm of responsibilities and roles • Encouraging and promoting environmental safeguarding processes and environmental programming standards in accordance with SOPs and technical guideline notes Acted PSEAH Policy: The FSL Project Assistant has the responsibility to adhere to the PSEAH Policy (Protection against Sexual Exploitation, Abuse and Harassment). FSL Senior Project Officer has the obligation to complete all mandatory trainings related to the Code of Conduct and the PSEA policy and report any safeguarding concern such as breaches of organisational policies or codes of conduct according to Acted’s procedures. FSL Senior Project Officer carries out work duties in a way that does not harm children, vulnerable adults or other staff or volunteers. procedures. JOB PURPOSE The MSMC Community Based Protection (CBP) Assistant supports the Community Based Protection Officer in the implementation of community mobilization activities in mobile response. This includes but is not limited to the development/implementation/follow-up of a Communication with Communities (CwC) scheme and the establishment/support to self-governance structures. The CBP Assistant will liaien and support the emergency committee meeting, coordinate with other actors and work on awareness session in the informal settlement, planning for event in Ils and CCs, work on focus group discussion and, support community mobilizer officer in his/her duties. The MSMC CBP Assistant also provides support in the supervision of MSMC outreach workers in the implementation of the CwC/Self-governance activities. If the need arises, management may ask the employee to support another camp or site (mobile) or another department from time to time. CHAIN OF COMMAND Under the authority of: • Under the authority of: • MSMC CBP Officer • MSMC Team leader • PM Line Management: MSMC ILs (Incentive labour) WORKING RELATIONS Internal: • Other units of MSMC team • HR department; • Logistics for MSMC suppliers • Finance for payments of MSMC ILs • AME unit External: • IDPs in and out of the site;Humanitarian Partners (INGO/NGO; humanitarian agencies).Any other stakeholders inside or outside the camp except CA. OBJECTIVES • Support the Community Based protection Officer in the development/implementation/follow-up of an effective Communication with Communities (CwC)Emergency, Services and Protection committees. • Support the Community Based protection Officer in establishment/support provision to self-governance structures in the Ils. • Support in the management of the MSMC ILs ; • Support in the reporting of the CwC/Self-governance activities. • Support in follow the health cases in coordination with health partners and the death incidents in the sites. • Support in establishing the fire safety points, identifying the fire fighters, follow up the firefighting trainings and refilling the fire extinguishers. • Support the CBPO in the support for other MSMC units . • Support the CBPO in implementing initiatives and recreational and awareness activities in the sites. • Responsibility of CBP warehouse (physical inventory) and the monthly report. • Support for monitoring all protection-related matters (i.e. identify services and gaps) in the camp and refer to CBPO copying CBP officer for follow-up with the relevant partner. • Contribute to mainstream protection standards across all intervening partners’ programming and among the committee and MSMC Units • Support for the identification, follow-up and referral of all cases at-risk and/or in need of protection services • Support all camp residents and particularly women and girls to feel comfortable and safe to raise their concerns; • Support and develop effective referral pathways in the camp with the support of your CBPO • Report on all protection activities conducted to the CBPO • Recommend follow-up actions to enhance meaningful engagements with communities especially women and youth. DUTIES AND RESPONSIBILITIES • Support implementation of an effective CwC scheme in identifying and monitoring the protection risks and concerns in the Sites. • Support Community Based Protection Officer (CBPO) in the management of CwC activities, including but not limited to: ensuring regular awareness messages and public information announcements to the community, preparing of topics and campaign material always analyzing with the protection prism. • Engage actively the community in CwC activities such as, but not limited to, block to block messaging, FGD, and Campaigns, awareness and feedback sessions including session on protection issues. • Ensure immediate action is taken to address camp residents request for information on service provided within the camp; • Support the CBPO in preparing/sharing with relevant stakeholders (i.e. actors active on site, regional coordination bodies, local authorities) monthly report on CwC activities in the camp, reporting on completed activities/challenges, communicating on planned ones and stress out potential gaps/foreseeable challenges; • Support the CBPO in the organization of sensitization, awareness campaigns and trainings for the community tailored to the needs and including proactive and reactive campaigns and in implementing safety and protection spot checks on site. • Support the CBPO in conducting regular safety audits in coordination with protection actors in the camp. • Follow up ILs workers (i.e. attendance sheet signature, follow-up with finance...); • Commitment to continuous learning through trainings and timely identification of capacity-building needs and opportunities, in coordination with the CBP Officer / MSMC Team Leader / HR department. • Participate in the analysis of protection and safety risks on site, especially on safety risks affecting women and youth. • Support establishment and strengthening of governance structures • Support CBPO in management of self-governance activities, including preparing weekly plans, a schedule for community consultation on favored governance structures, organization of elections/appointment (if required) and draft site governance structure ToRs (if required). In the same time assess and monitorinclusiveness of governance committees and flag to Camp Manager if any issues are identified. • Provide trainings to the appointed head of site governance structures (i.e. Humanitarian Principles, SPHERE Standards...); • Facilitate the organization / monitor self- governance structures’ weekly meetings; • Organize community-lead event in consultation with the heads of site governance structures and the wider camp population; • Support the CBPO with reporting on the governance structure and CwC as required; • Flag immediately any challenges/foreseen issues with the governance and CwC activities to the CBPO and Team Leader; • Ensure accurate record keeping of project documentation, including photos, as requested by the CBPO. • Participate in the facilitation of trainings and awareness sessions on protection • Ensure protection mainstreaming through the CwC/self-governance activities • Support and consider gender, protection, and GBV concerns in all aspects of activities; • Adhere and Promote to Prevention of Sexual Exploitation and Abuse principles and guidelines (for site residents, ACTED staff, partner agencies) • Support and promote participation of women, youth, and marginalized groups • Refer immediately protection cases identified to the CBPO copying, the Snr Specialist Protection for referral to protection actors. • Supervise MSMC Incentive labour workers: • Day to day supervision and management the MSMC Incentive labour workers (i.e. attendance sheet signature, follow-up with finance...); • Commitment to continuous learning through trainings and timely identification of capacity-building needs and opportunities, in coordination with the CBP Officer / MSMC Team Leader / HR department. • Support in follow-up on health cases: • Day to day follow-up with health partners. • Prepare a trucker for the health cases + death cases. • Follow up on the fire tracker tools • Support in follow-up the sites incidents and fire safety points: • Support the CBPO in establishing fire safety points in the camp. • Support the CBPO in choosing the fire fighters and ensure providing suitable trainings for them. • Support the CBPO in the refilling of fire extinguishers process. • Prepare truckers for refilling the fire extinguishers and fire incidents in the camp. • Support the CBPO in the awareness campaign. • Support the MSMC units when needed 7**- Supporting and Implementing Community Initiatives** • Supporting the identification, design, and implementation of community initiatives in camps, informal settlements, and areas of return, in response to the needs and priorities identified by local communities. Coordinating with community committees, local authorities, and stakeholders to ensure the effective implementation of initiatives and promote community participation. Monitoring the implementation of field activities related to community initiatives and ensuring adherence to approved work plans and standards. Contributing to strengthening social cohesion and community inclusion through community-led initiatives. Documenting the activities and outcomes of community initiatives and preparing relevant periodic reports. KEY PERFORMANCE INDICATORS Example, the key performance indicator (KPI) is a measurable value that demonstrates how effectively a company is achieving key business objectives. Organizations use KPIs to evaluate their success at reaching targets • Of training(s) completed with site governance structures; • Of community-lead events held in consultation with the population; • Of awareness campaigns implemented • Of FGDs facilitated to identify campaign topics and hot issues • Of women, youth, elderly and PWDs represented in governance structure and participating in FGDs and sensitization sessions • Of Incentive labour attendance sheets duly filed • Of trainings conducted with Incentive labour • Of monthly tracker for health cases • Of monthly tracker for camp incidents and refilling the fire extinguishers. • Of monthly report + physical inventory report. • Of monthly attendance sheet for cleaners. • Of weekly Protection reports submitted to Protection Officer; • percentage of protection cases effectively referred; • . QUALIFICATIONS Required: • Female candidates only • Graduate of a university or institute • At least one year of Community-Based Protection or field protection sides in community cohesion Community Mobilizer, community mobilization Community Engagement , capacity building, and working in camps and emergency environments . • To be a resident of Raqqa Governorate during the project period • Basic level of English. • Does not resident in informal settlement or Camps Preferred Qualifications • At least 6 month experience in conducting awareness sessions, focus group discussions, community meetings, protection activities, initiatives, community events, and managing safety audit assessment sessions • At least 3 months of managerial experience, including leading/supervising staff, report writing, and meeting facilitation. • Universite or Institute degree Major in Social Work, Psychology, Sociology, Law, Education, Humanities, Public Administration ,College of Arts and Humanities • Experience working in informal settlement or camps and emergency situations • Proficiency in Microsoft Office applications (MS). • Basics , Good or Above good in English is an asset. How to apply The To apply for this opportunity, you are kindly requested to read the following points: 1- Read the job description carefully. 2- You may need to create a mail account. 3- Fill in the job application form through the following link: Community Based Protection Assistant-Raqqa-Female Only – Fill in form 4- closing date for the announcement is: 31 Aug 2026 at 4:00 PM IMPORTANT NOTES: • Acted is committed to the prevention of sexual exploitation and abuse in the framework of its programs in Syria. The successful candidate will be required to adhere to Acted Code of conduct and Acted Global Policies especially regarding the protection of children and the protection against sexual exploitation and abuse. A rigorous reference and background checks will be undertaken, and information will be requested from previous employers about any disciplinary action of sexual exploitation, sexual abuse and/or sexual harassment during employment. By applying, the job applicant confirms his/her understanding of these recruitment procedures. • Acted is committed to gender equity and to have a balanced and diverse workforce. Acted strongly encourages qualified women, persons with disabilities and persons from under-represented groups to apply to the position. • Acted offers a variety of arrangements that enable women to excel in their careers, including flexible working hours for work-life balance, maternity leave, and career coaching. Acted never uses external recruitment agencies and recruitment is always free of charge. The necessity of ensuring the highest standards of efficiency, competence, and integrity, with proper attention to promoting diversity, is the most important concern in the recruitment and employment of staff at Acted. • Applicants must provide complete and accurate information pertaining to their personal profile and qualifications to be considered for the current job opening. No amendment, addition, deletion, revision, or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided. • Acted never uses external recruitment agencies, and recruitment is always free of charge.) The Acted and its employees don’t request or receive any money for the services provided, and our services are completely free. How to apply Community Based Protection Assistant-Raqqa-Female Only – Fill in form