tender · indexed from Contracts Finder API
Telephony services
NORFOLK COUNTY COUNCIL
- Published
- 28 Aug 2026
- Deadline
- 08 Jul 2026
- Coverage
- GB
- Buyer
- NORFOLK COUNTY COUNCIL
- Notice type
- Contract
- Reference
- NCCF43435
Awarded to Trustmarque Solutions — see their full award history.
Awarded contract | £255,604 - £0 | NORFOLK COUNTY COUNCIL | Telecommunications services
Norfolk County Council was seeking a telephony provider to deliver Microsoft Teams Direct Routing (or equivalent) connectivity across two tenants, including SIP trunking, DDI number porting and management, and support for non-geographic numbers and number delivery into our existing contact centre platform.This will include advanced call management and routing via a secure customer portal, including management of non-geographic and DDI ranges, along with Teams analytics and compliance recording capabilities. Additionally, the service will include administration and provisioning tools for Teams users and DDI numbers.
Postal and telecommunications services
Contract start: 2026-10-01T00:00:00+01:00
Contract end: 2028-09-30T00:00:00+01:00
Provenance
Indexed from Contracts Finder API · fetched 28 Aug 2026 · last updated 29 Aug 2026.
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