Tender · indexed from Contracts Finder API

Telephony services

NORFOLK COUNTY COUNCIL

Source-backedSeen at source 28 Aug 2026Verified source

Published: 28 Aug 2026
Deadline: 08 Jul 2026, 10:00 · closed
Coverage: United Kingdom
Stage: Award
Status: Awarded
Buyer: NORFOLK COUNTY COUNCIL
Notice type: Contract
Reference: NCCF43435

Awarded to Trustmarque Solutions — see their full award history.

Buyer: NORFOLK COUNTY COUNCIL — see their procurement performance.

Awarded contract | £255,604 - £0 | NORFOLK COUNTY COUNCIL | Telecommunications services

Norfolk County Council was seeking a telephony provider to deliver Microsoft Teams Direct Routing (or equivalent) connectivity across two tenants, including SIP trunking, DDI number porting and management, and support for non-geographic numbers and number delivery into our existing contact centre platform.This will include advanced call management and routing via a secure customer portal, including management of non-geographic and DDI ranges, along with Teams analytics and compliance recording capabilities. Additionally, the service will include administration and provisioning tools for Teams users and DDI numbers. Postal and telecommunications services Contract start: 2026-10-01T00:00:00+01:00 Contract end: 2028-09-30T00:00:00+01:00

Provenance

Contracts Finder APISource-backed

Publisher: Contracts Finder API· GB
Source system: Contracts Finder API — Official API or feed
Verification: Verified — the publisher's own channel
Published: 28 Aug 2026

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Field	How we know	State	Confidence
Publication date	Official API or feed	Data quality: Source-backed	100
Buyer	Official API or feed	Data quality: Source-backed	100
Reference number	Official API or feed	Data quality: Source-backed	100
Submission deadline	Official API or feed	Data quality: Source-backed	100
Contract value	Official API or feed	Data quality: Source-backed	100
Sectors	—	Data quality: Not available	—
Contacts	—	Data quality: Not available	—
Documents	—	Data quality: Not available	—
requirements	— no requirements extracted from this notice yet	Data quality: Not available	—
Lifecycle stage	Official API or feed derived from the notice type and status the source published	Data quality: Source-backed	90

Telephony services

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