tender · indexed from Contracts Finder API
Council Tax Call Handlers
LONDON BOROUGH OF NEWHAM
Data quality: Source-backedSeen at source 12h agoVerified source
- Published
- 05 Oct 2026
- Deadline
- 05 Aug 2026
- Coverage
- GB
- Stage
- Award
- Status
- Awarded
- Buyer
- LONDON BOROUGH OF NEWHAM
- Notice type
- Contract
- Reference
- 21967
Awarded to NEC SOFTWARE SOLUTIONS UK LIMITED — see their full award history.
Awarded contract | £325,023 - £0 | LONDON BOROUGH OF NEWHAM | Office-support services
The Council Tax and Benefits Service has experienced increased demand across its revenues, recovery and customer contact functions. To support service delivery and maintain performance standards, the service requires additional telephony resources to manage customer enquiries, recovery activity and associated administration. The supply of extra call handlers will support Council Tax in relation to customer needs and help to maximise Council Tax revenue and recovery.Award via VAS RM6259
Business services: law, marketing, consulting, recruitment, printing and security
Contract start: 2026-09-01T00:00:00+01:00
Contract end: 2027-03-31T00:00:00+01:00
Provenance
Contracts Finder API(official channel)Data quality: Source-backed
- Publisher
- Contracts Finder API· GB
- Source system
- Contracts Finder API — Official API or feed
- Verification
- Verified — the publisher's own channel
- Published
- — stated by the source
- Last seen at source
- Indexed by GLODA
- Last updated
- Record version
- f602e8a68e69
- Licence
- Open Government Licence v3.0
How GLODA knows this — Source-backed · 10 fieldsData quality: Source-backed
| Field | How we know | State | Confidence |
|---|---|---|---|
| Publication date | Official API or feed | Data quality: Source-backed | 100 |
| Buyer | Official API or feed | Data quality: Source-backed | 100 |
| Reference number | Official API or feed | Data quality: Source-backed | 100 |
| Submission deadline | Official API or feed | Data quality: Source-backed | 100 |
| Contract value | Official API or feed | Data quality: Source-backed | 100 |
| Sectors | — | Data quality: Not available | — |
| Contacts | — | Data quality: Not available | — |
| Documents | — | Data quality: Not available | — |
| requirements | — no requirements extracted from this notice yet | Data quality: Not available | — |
| Lifecycle stage | Official API or feed derived from the notice type and status the source published | Data quality: Source-backed | 90 |
- Source
- Contracts Finder API · Official API or feed · official-docs
- Retrieval
- seen · indexed
- Record
- f602e8a68e69 · source id 2221a0f1-4b88-49a1-ac28-0e413787b9c0
- Computed
- provenance-v1
States describe GLODA's confidence in its own fields, never a judgement on the notice or its parties. Methodology
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