Program Officer (Damascus) - Multi Sector Project Manager

Country: Syrian Arab Republic Organization: Woman Support Association Closing date: 31 Oct 2026 Location: Damascus, Syria Background: Woman Support Association is a humanitarian, developmental, and nongovernmental organization that was established in 2013 and officially registered in Turkey in 2015. All projects implemented by the Association in Syria and Turkey aim to build a better life for women and empower them so that they can face problems and challenges in a way that maintains their dignity and respect. Job Purpose Project Manager is responsible for planning, coordinating, and delivering property development, building rehabilitation, refurbishment, renovation, and improvement projects from feasibility and concept design through construction, completion, and handover. The role ensures that projects are delivered safely, within approved budgets and timelines, to the required quality standards, and in compliance with applicable building regulations, planning requirements, environmental standards, and organizational policies. The Project Manager will coordinate consultants, contractors, internal departments, regulatory authorities, and other stakeholders to maximize project value, maintain asset quality, and achieve the organization's development objectives. Duties & Responsibilities: A. Project Development and Planning • Identify and assess development, redevelopment, rehabilitation, and refurbishment opportunities. • Conduct or coordinate feasibility studies, site assessments, condition surveys, and preliminary cost estimates. • Develop project briefs, scopes of work, implementation plans, budgets, and delivery schedules. • Coordinate architectural designs, engineering solutions, specifications, and technical documentation. • Review design proposals to ensure functionality, cost-effectiveness, sustainability, and compliance with project requirements. • Establish project objectives, performance indicators, milestones, and risk management plans. B. Rehabilitation and Refurbishment Management • Assess the condition of existing buildings, facilities, and infrastructure to determine rehabilitation requirements. • Develop rehabilitation strategies and prioritize works based on safety, condition, operational needs, and available funding. • Manage structural repairs, building upgrades, MEP (mechanical, electrical, and plumbing) works, interior refurbishment, and other improvement activities as applicable. • Coordinate remedial works, defect resolution, and the upgrading of existing facilities to meet current standards. • Ensure appropriate consideration of occupied buildings, business continuity, access, utilities, and disruption to existing users. • Monitor rehabilitation works to ensure that approved technical specifications and quality standards are achieved. C. Project Execution and Delivery • Manage the full project lifecycle, from initiation and design through procurement, construction, commissioning, and handover. • Coordinate contractors, architects, engineers, quantity surveyors, project consultants, and other service providers. • Monitor project progress against approved schedules, budgets, and contractual milestones. • Conduct site inspections and progress meetings to identify delays, technical issues, and corrective actions. • Review and manage variations, change requests, extensions of time, and other project changes in accordance with delegated authority. • Resolve project implementation challenges and escalate significant risks and decisions when necessary. D. Budget and Cost Management • Prepare and monitor project budgets, cash-flow forecasts, cost plans, and expenditure reports. • Review bills of quantities, estimates, tender submissions, valuations, and payment recommendations. • Track actual expenditure against approved budgets and identify potential cost overruns. • Recommend cost optimization measures without compromising safety, quality, or project functionality. • Support financial forecasting, funding requests, and project business cases. • Ensure that expenditure and commitments comply with approved budgets and procurement procedures. E. Procurement and Contract Administration • Prepare scopes of work, technical requirements, tender documents, and contractor evaluation criteria. • Coordinate procurement activities and support the appointment of qualified consultants, contractors, and suppliers. • Administer project contracts in coordination with the commercial, procurement, and legal teams. • Monitor contractor performance, deliverables, contractual obligations, and compliance. • Review claims, variations, progress certificates, and completion documentation as authorized. • Maintain transparent procurement records and support fair, competitive, and compliant tender processes. • selection where appropriate. F. Stakeholder and Team Management • Coordinate internal departments, consultants, contractors, tenants, property users, authorities, and other stakeholders. • Lead project meetings and communicate progress, risks, decisions, and required actions. • Manage stakeholder expectations and resolve project-related conflicts. • Coordinate approvals, permits, inspections, and regulatory submissions. • Provide clear project updates to senior management and relevant governance committees. • Foster accountability, collaboration, and effective communication among project teams. G. Reporting, Handover, and Post-Completion • Prepare periodic reports on project progress, costs, schedule, quality, risks, and performance. • Maintain accurate project records, approvals, drawings, contracts, instructions, and correspondence. • Coordinate testing, commissioning, practical completion inspections, and snagging. • Ensure completion of defects liability obligations and outstanding corrective works. • Coordinate handover of completed facilities, including as-built drawings, warranties, operation and maintenance manuals, and asset registers. • Conduct post-completion reviews and document lessons learned to improve future project delivery. Competencies, Skills & Experience: • At least three years’ experience in humanitarian work of the NW Syria context in I/ NGOs • At least three years’ experience in managing girls and women protection projects in I/ NGOs • (Or) At least three years’ experience in managing FSL Projects in I/ NGOs • (Or) At least three years’ experience in managing Development and Rehabilitation Projects in I/ NGOs • (Or) At least three years’ experience in managing WASH Projects in I/ NGOs • Proven experience in leading a team • Good in MS Office programs (Excel, Word, PowerPoint, etc.) • Good understanding of and engagement with the humanitarian context and the key principles of accountability, impartiality, neutrality, independence and cooperation; • Ability to operate as part of a team in a multi-cultural, value-driven work environment, and to perform tasks in sensitivity to the local culture; • Excellent analytical/problem-solving skills and detail orientation with adaptable communication skills • Ability to work under pressure and punctuality. • Good organizational skills, time management skills, and setting work priorities • Ability to negotiate, learn and self-develop. • Ability to work overtime when needed • Very good at English Speaking / writing Education: • Bachelor’s degree in Business Administration or any related field. • (Preferred) Bachelor’s degree in Civil Engineering, Architecture or any related field. Terms and Conditions: Safeguarding: Children and vulnerable adults must be safeguarded to the maximum possible extent from deliberate or inadvertent actions and failings that place them at risk of abuse, sexual exploitation, injury and any other harm. One of the ways that WSA shows this on-going commitment to safeguarding is to include rigorous background and reference checks in the selection process for all candidates. PSEAH: WSA adheres to all laws and standards to reduce cases of sexual exploitation and harassment, and obliges all their employees and suppliers to undergo the necessary training on the policies adopted by PSEAH network. Accountability within WSA Alongside our safeguarding policy, WSA is an equal opportunities employer and has a set of integrity policies. Gender Equality and Social Inclusion: WSA acknowledges that gender inequality exists globally and is committed to taking proactive steps to address it. We firmly believe that gender equality is a fundamental human right and a crucial aspect of sustainable development. Our policy aims to eliminate gender-based discrimination, empower women and promote equal participation and representation at all levels of our organization. How to apply Interested Candidates can apply by following the link below: https://forms.gle/wPRzbkzDFpvwsyGz9