GBV Case worker - Tal Rafaat

Country: Syrian Arab Republic Organization: IYD International Humanitarian Relief Association Closing date: 1 Nov 2026 Job Purpose The Field Monitor is responsible for tracking and monitoring project activities in the field to ensure interventions are implemented according to approved plans, quality standards, and beneficiary needs. The role includes conducting regular site visits, collecting and verifying program data, monitoring progress against targets, and documenting achievements, challenges, and lessons learned. They facilitate communication between communities and project teams by gathering feedback, complaints, and recommendations through established accountability mechanisms. Additionally, the Field Monitor prepares monitoring reports and provides timely information to support evidence-based decision-making and effective project implementation. Key Responsibilities • Field Monitoring & Verification: Conduct regular site visits to the schools and health centers to monitor the progress of civil, structural, and finishing rehabilitation works (e.g., blockwork, plastering, tiling, painting, waterproofing) against the approved work plans, BoQs, and technical specifications. • Data Collection & Reporting: Collect, verify, and record accurate data on project activities, including executed quantities, daily labor, and material usage. Prepare timely and accurate monitoring reports detailing achievements, challenges, and lessons learned to support evidence-based decision-making. • Quality Assurance Support: Observe and report on the quality of materials delivered to the site (e.g., cement, steel, tiles, pipes) and the workmanship of the contractor. Witness basic site tests (e.g., concrete slump tests, compaction tests) and ensure works meet the required quality standards. • Beneficiary & Community Engagement: Support the verification of beneficiary needs and facilitate communication between the community (school staff, health center staff, and local representatives) and the project team. Gather feedback, complaints, and recommendations through established accountability mechanisms (e.g., help desks, community meetings). • Accountability & Transparency: Conduct post-implementation monitoring to ensure that the rehabilitated facilities are functional, safe, and meet the needs of the end-users. Ensure all project interventions are documented and visible to the community and stakeholders. • Coordination & Site Access: Coordinate with local authorities, community representatives, and contractors to facilitate smooth site access and implementation. Report any technical issues, delays, or non-conforming works to the Site Engineer and Project Officer immediately. • HSE Compliance Monitoring: Monitor and report on the contractor’s compliance with Health, Safety, and Environmental (HSE) procedures on-site, including proper waste management, dust control, and worker safety practices. • Documentation & Archiving: Maintain organized digital and physical records of all site visits, monitoring checklists, photos, and community feedback forms. Ensure all documentation is accurate and accessible for internal and external audits. • Perform any other related duties and responsibilities as assigned by the line manager within the scope of work. Note: The key responsibilities listed above are indicative and not exhaustive. Additional responsibilities may be assigned to the position in the future, depending on the organizational structure and management requirements. Qualification (Education/Work Experience) Essential Qualifications • Bachelor’s degree in Civil Engineering or a related field. • At least 2 years of professional experience in supervising civil works, infrastructure, or construction projects. • Practical experience in field supervision of excavation works, concrete foundations, and contractor follow-up. • Good command of the English language. Desirable Qualifications • Experience working in infrastructure rehabilitation projects, schools, or health centers. • Experience in reviewing Bills of Quantities (BoQs), drawings, and technical specifications, as well as measuring and accepting completed works. • Proficiency in AutoCAD and Microsoft Office applications. Core & Managerial Competencies • Core Competencies: • Communication • Teamwork • Planning and organizing • Accountability • Creativity • Stakeholder Orientation • Commitment to Continuous Learning • Technological Awareness. • Supervisor/Managerial Competencies: • Leadership • Building Trust • Vision • Managing Performance • Empowering Others • Judgment/Decision-making. • Technical Competencies: • Good knowledge of excavation works, preparation of foundation pits, and casting and construction of concrete foundations. • Ability to read and interpret drawings, Bills of Quantities (BoQs), and technical specifications, and compare them with the actual implementation on site. • Good knowledge of civil works quality control methods and monitoring of executed quantities. • Ability to follow up with contractors, document technical observations, and monitor the implementation of corrective actions. • Good skills in report writing and field documentation. • Good working knowledge of Microsoft Word, Excel, and Outlook. Compliance to Anti-Harassment, PSEA, and Child Safeguarding • Child abuse in all forms is unacceptable to IYD, which recognizes its responsibility to protect children from harm in all areas of its work. IYD is committed to ensuring a child-safe environment and is applying a zero-tolerance approach towards any kind of child abuse and exploitation. • IYD employees and related personnel must not under any circumstances take part in any form of discrimination, harassment, or abuse (physical, sexual or verbal), intimidation or exploitation, or in any other way infringe the rights of others inside or outside IYD. How to apply https://forms.gle/Jbz2aSSZeqt5ccVX7