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Ministry of Tourism, Economic Affairs, Transport and TelecommunicationTerms of ReferenceforProject ManagerMicro Small Medium Enterprises (MSME) and Related Technical AssistanceWorld Bank / NRPB SPEAR Project – Sint MaartenBackground and contextMicro, Small, and Medium Enterprises (MSMEs) constitute approximately 95% of all businesses in Sint Maarten and form the backbone of employment, entrepreneurship, and economic resilience. Recognizing their central role, the Ministry of Tourism, Economic Affairs, Transport and Telecommunication (MinTEATT), through the Department of Economy, Transport and Telecommunication (ETT), is undertaking a comprehensive update of four (4) interrelated MSME-related policies, and the MSME institutional strengthening support programs. These two projects are being implemented under The Sustaining Program Effectiveness and Advancing Resilience (SPEAR) Project, funded by the Government of the Netherlands through the Sint Maarten Reconstruction, Recovery, and Resilience Trust Fund (TF) administered through the World Bank and implemented through the National Recovery Program Bureau (NRPB)[1]. The Sustaining Program Effectiveness and Advancing Resilience (SPEAR) Project is a strategic initiative led by the Government of Sint Maarten and the National Recovery Program Bureau (NRPB), with support from the Sint Maarten Trust Fund. It aims to enhance the operational effectiveness of recovery efforts and build long-term institutional resilience. The Trust Fund is governed by a tripartite Steering Committee composed of representatives from Sint Maarten, the Netherlands, and the World Bank, which allocates resources to short-, medium-and long-term recovery and capacity-building initiatives. SPEAR has the following objectives:• Enhance the operational capacity and effectiveness of the National Recovery Program Bureau, and• Strengthen the institutional and technical capacity of the Government of Sint Maarten to ensure sustainability of investments.Scope of WorkThis task falls within the second component of SPEAR.• A Policy Consultant or firm is engaged to lead the development of four (4) policy documents: These policies form the foundation of Sint Maarten’s MSME business environment. Updating these policies is essential to reflect the current realities, economic conditions, and evolving dynamics of the local business climate—while also anticipating future needs. At the heart of these policy updates is the goal of fostering a supportive, enabling environment in which entrepreneurs and businesses can thrive and operate efficiently. These revisions aim to strike a thoughtful balance between encouraging economic activity and safeguarding the quality of life, ensuring that Sint Maarten remains a safe, vibrant, and sustainable place to live, work, and do business. The policies are:• The National MSME Policy• The Investment and Diversification Policy• The Residential Economic Policy (REP)• The Beach and Vending PolicyThe policy revisions are intended to align and update these policies to reflect current day realities on Island. The update is expected to be informed by data-driven strategies including the proposed World Bank Enterprise Survey[2]. Such data along with the revised policy documents are essential to sustaining progress and achieving inclusive economic growth in the vital Medium Micro and Small Enterprise (MSME) sector in Sint Maarten. Therefore, the updates, will be critical to ensure alignment between these operational aspects, policy development, MinTEATT priorities, and overall GoSXM priorities.• In parallel to the policy revisions, MinTEATT has requested technical assistance from the ongoing Enterprise Support Project (ESP), funded by the same Trust Fund, to support the execution of the operational aspects of MSME programs. This assistance focuses on institutional strengthening of MSME related institutions including the Sint Maarten Entrepreneurship Development Center (SEDC) and the Chamber of Commerce (COCI). The MSME support areas are:• Governance and Oversight Framework: The objective is to strengthen the Ministry’s oversight and governance of MSME support• Monitoring and Evaluation’ (M&E) framework: Development of an M&E framework for MSME support programs.• Standard Operating procedures (SOPs): Establish SOPs for MSME support programs in key aspects to include basic business training, one-on-one business advisory, and business coaching.• Funding mechanisms for MSME support programs.Terms of reference for these activities are being developed.Role of the Project ManagerThe Project Manager will be responsible for managing the day-to-day operations of the SPEAR Project policy development and the ESP MSME institutional strengthening support programs components. This responsibility includes coordinating with the Policy Consultant and other Consultants hired through ESP, managing project workflow, coordinating with Min TEATT/ETT, facilitating stakeholder engagement and ensuring compliance with all project requirements. The Project Manager will also be responsible for overseeing the day-to-day execution of the project process; maintaining project timelines; ensuring compliance with Government of Sint Maarten requirements; and facilitating the successful delivery of all project outputs. In this role, the project manager shall organize and supervise the identification, formulation, approval, implementation and completion of all activities under the component and liaise with the Project Implementation Unit at the Ministry of Finance (SPEAR) and National Recovery Program Bureau (ESP). Functional responsibilities for the role include:• Project Management and Coordination• Communication with Relevant Stakeholders• Reporting and Monitoring and Evaluation• Oversight and Quality ManagementUnder the supervision of the Project Implementation Unit (PIU) at the Ministry of Finance for overall project coordination and administrative oversight, and of the Ministry of TEATT, through ETT, for policy direction and substantive technical oversight, the Project Manager is expected to perform the following tasks. ETT will guide the policy content, review and validate project outputs, and ensure alignment with the Ministry’s priorities, with final policy approval remaining with the competent authorities:Project Management and Coordination• Oversee the execution of the policy development update process and the development of MSME Support Programs ensuring that activities, deliverables and timelines across both workstreams progress in line with approved plans• Coordinate with Policy Consultants to monitor the project’s progress, address challenges, and ensure alignment with project objectives and timelines.• Facilitate and participate in regular project meetings with MinTEATT/ETT, NRPB, Ministry of Finance, the Policy Consultant and other relevant stakeholders.• Work directly with project counterparts and relevant stakeholders to ensure deliverables fall within the applicable scope and budget. This will involve coordinating with departments within the Government as well as external counterparts, including NRPB, to ensure all aspects of each project are compatible and to clarify specific requirements of each project.• Ensure project milestones are achieved on-time and that deliverables meet the required quality standards.• Identify and manage project risks, developing mitigation strategies as needed.• Manage the project budget, track expenditures and ensure allocated resources are used in accordance with approved plans.• Participate as a member of the bid evaluation team during the contracting process.• Support the selection of new project staff or consultants as needed.• Support the revision process of operational project documents (e.g., project operations manual, procurement plan, and environmental and social management plan), as needed. Participate and/or lead technical meetings with agency counterparts and project participant• Regularly supervise and report on project execution progress and budget performance• Assist with the preparation of progress reports and actionable information as required by Government to support its reporting commitments to the Council of Ministers, the Trust Fund Steering Committee and the World Bank, as needed.• Any other task related to this function that will contribute to the objectives of the projectCommunication with Relevant Stakeholders• Facilitate communication among government counterparts, NRPB/WB and private sector stakeholders• Provide contributions to press releases related to project activities, as needed• Consolidate and track feedback and recommendations from stakeholders and develop response matrices with the Policy Consultant.• Ensure timely reporting, briefing notes, and updates to the Ministry of Finance and other governing bodies as required.Reporting and Monitoring and Evaluation• Monitor Policy Consultant’s deliverables and work quality, ensuring it adheres to the TOR, timelines and quality standards.• Prepare and submit progress reports to relevant stakeholders where applicable (MinTEATT/ ETT, Ministry of Finance World Bank)• Submit necessary reports on delays and mitigation strategies/ corrective actions to relevant stakeholders (MinTEATT/ETT, Ministry of Finance, World Bank).• With the applicable PIUs (MoF, NRPB) provide inputs to address any complaints submitted through the projects’ Grievance Redress Mechanism (https://nrpbsxm.org/complaints-procedure)• Prepare and provide input on SPEAR and Institutional strengthening project required reports.Consultant Oversight and Quality Management• Review Policy Consultant’s inception reports, providing feedback and ensuring alignment with project objectives and MinTEATT/ETT priorities.• Review all Annotated Policy Outlines (MSME policy, REP, Investment & Diversification Policy, Beach & Vending Policy), coordinating feedback from MinTEATT and ensuring coherence across the four policies.• Review all annotated outlines for the MSME institutional strengthening program support documents to assess quality, identify gaps and ensure that they meet technical and operational standards• Conduct quality checks of all policy documents ensuring alignment with Governing Program and National Development Plans (and other applicable documents).• Facilitate review and approval processes for all consultant deliverables, coordinating feedback from the Department Head of ETT, Secretary General, Minister TEATT and other relevant stakeholders.• Ensure deliverables submitted are timely and are of professional standard, and incorporate stakeholders input where necessary.• Work with the Policy Consultant to assess stakeholder feedback, address identified gaps and incorporate feedback agreed upon by TEATT into the final documents and capacity-building materials. Document the reasons for not incorporating substantive stakeholder comments• Verify that consultants’ invoices are supported by appropriate reports, deliverables documentation and evidence of work completed.Any other tasks related to the function that will ensure successful completion of the SPEAR Project policy development and the Institutional Strengthening components• Final Project Completion Report- Documentation of the project including activities, results achieved, challenges, lessons learned and recommendations for implementation and future work.• Transition report- Handover documentation including all relevant information for smooth transition and continued implementation.• Budget execution reports, stakeholder coordination logs• Policy Documents (4),• MSME Institutional Strengthening documents (3),Contract Arrangements and ReportingThe contract duration will be twelve (12) months, from contract signing, with the possibility to extend until June 2028. The successful candidate is expected to reside in Sint Maarten/Saint Martin to support the effective organization and execution of the work and ensure continuous engagement with public sector agencies and local stakeholders.The Project Manager will report to the Project Implementation Unit (PIU) at the Ministry of Finance for project administration, financial management and compliance and work in close collaboration with the Department of Economic Transportation and Telecommunication (ETT) for substantive technical oversight, policy direction and review of deliverablesQualifications and ExperienceMinimum Requirements• At least a bachelor’s degree in public policy, economics, business administration, project management, or another relevant field.• At least 5 years of experience in project management, preferably in the public sector or development projects.• Demonstrated skills in results-based project planning, monitoring, and management.• Experience coordinating multi-stakeholder processes and facilitating consultation workshops.• Prior experience working in Sint Maarten or the Caribbean region.Preferred Requirements• A master’s degree in a relevant field is a plus.• Project Management Professional (PMP) certification or equivalent.• Experience with MSME development, private sector development, or economic policy projects is a plus.• Proficiency in Dutch (spoken and written) is a plus.General Competencies• Strong organizational and time management skills, with the ability to manage multiple tasks and priorities simultaneously.• Strong analytical and problem-solving skills, with the ability to anticipate challenges and develop effective solutions.• Excellent written and verbal communication skills in English, including report writing, presentation, and facilitation abilities.• Strong interpersonal and stakeholder management skills, with demonstrated ability to build relationships and coordinate across diverse groups.• Computer literate with high proficiency in Microsoft Office (Word, Excel, PowerPoint, Project) and project management software.[1] Which is supporting implementation of the Enterprise Support Project (ESP), funded by the Sint Maarten Recovery and Resilience Trust Fund. ESP’s objective is to support the recovery of and increase resilience of existing and new micro, small, and medium sized enterprises in Sint Maarten.[2] The Enterprise Survey (ES) is a nationally representative firm-level survey with top managers and owners of businesses in over 160 economies (to reach 180 in upcoming years) that measures businesses’ major constraints, performance (including job creation), and characteristics including innovation and technology, market linkages, access to finance, infrastructure, and more. ES’s comprehensive data and analytical reports enable easy comparisons across economies and time.Deadline for submitting Expressions of Interest Monday, November 30, 2026 by 17h00 to:Mr. Shervin Frederick, Email address: Shervin.Frederick@sintmaartengov.org ANDMrs. Avril Isaac, Email address: Avril.Isaac@sintmaartengov.org
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